Privacy Policy

This Privacy Policy explains what information Cumberland Climbing Co collects from visitors and customers, and how that information is used.

Information We Collect
When you place an order, we collect the information needed to complete it: your name, email address, shipping address, billing address, and payment details. Payment information is processed securely through our payment processor and is not stored on our own servers.

How We Use Your Information
We use the information you provide to process and ship your order, communicate with you about your purchase, and respond to any questions or requests you send us. We do not sell or rent your personal information to third parties.

How We Share Your Information
Your information is shared only as needed to fulfill your order — with our payment processor to handle transactions, and with USPS to deliver your package. Our website is also hosted and powered by Wix, which processes certain technical and account data as part of operating the store. We don't share your information with advertisers or marketers.

Cookies
Our site uses basic cookies provided by the Wix platform that are necessary for core functions like your shopping cart and checkout to work properly. We don't currently use cookies for advertising or third-party tracking.

Data Retention
We retain order information for as long as needed to fulfill your order, meet legal and tax obligations, and maintain accurate business records.

Your Choices
You can contact us at any time to ask what information we have on file, request a correction, or request that it be deleted, subject to what we're legally required to keep for things like tax records.

Children's Privacy
Our site is not directed at children, and we do not knowingly collect information from anyone under 13.

Changes to This Policy
We may update this policy from time to time, including as our business and the tools we use evolve. Updates will be posted on this page.

Contact
Questions about this policy can be sent to CumberlandClimbingCo@gmail.com